Academy - How to Add Members

This article applies to:
PoliceOne Academy, FireRescue1 Academy, CorrectionsOne Academy, EMS1 Academy, LocalGovU, and white-label sites

To add a member, go to the Admin tab and select Members from the drop down menu.

• Click the Add member button 
• Enter the email address of the member you want to add. Note, this is the email address that the user will use to log in and access training.
• If the user does not have an account in our system, you will be asked to provide their first and last name. If the user does have an account in our system, their name will be pre-populated.
• You can then add a  number in the Badge/ID # field to help search and filter for the user later. Note, this field is not required.
• You will then be asked if the user needs to add any license information. This can vary based on the site, but may include a LEO reporting ID, EMT Nation Registry Number, etc.
• Select the Submit button at the bottom to finish adding the user. A welcome email will be sent to the the email address you provided to inform the user they have been added with instructions on how to access the platform. 
• On the next screen, take note of the Status option. If the user has been marked Inactive member due to being removed from your account previously, select Activate to re-add them to your account.
• If desired, you can them make them an admin by selecting the Grant Admin rights button.
• You may then add any additional notes for the user in the Notes section.
• You can also add their position details by selection the Add Position button.

How to Resend an Invitation

As mentioned previously, when you add Members to your Organization, our system sends an "Invitation" email to those users to help them set up their account. There may be occasions where you need to resend an invitation to a Member you're trying to add to your Organization in Academy (if email was accidentally deleted, for example). 

To resend an invitation to a Member, on the Members page, select the Invited members tab, and find the user you want to resent the invitation to, then select the Edit button. Use the Resend invitation button located towards the top of the Member's information to resend the invitation email to that user.