How can I add my individual credential?
  • 24 Aug 2022
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How can I add my individual credential?

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Article summary

This article applies to:
PoliceOne Academy, FireRescue1 Academy, CorrectionsOne Academy, EMS1 Academy, LocalGovU, and white-label sites


To add a new credential to your account, follow the steps below:

  1. Go to the My Dashboard menu and click Credentials from the drop-down list.
  2. Click the Add New button on the right side, and the page will be directed to the Create Credential page.
  3. In the text field Name Listed on Credential, type in the name listed on the license or credential you are adding. 
  4. Select the correct Credential Type and Region values from the corresponding drop-down list. The Region value may automatically populate based on the "Credential Type" value you select.
  5. Type in the Credential/License number in the Credential/License Number text field. 
  6. You can upload a copy of the credential document for proof of the credential. Click the Upload File button under the Document section. In the pop-up window, you will be able to upload a file from your local computer. PDF (.pdf), Word Document (.doc, .docx), and Standard Image (.jpg, .png, .gif, .tiff, etc.) files are best supported.
  7. You can use the Credential Valid Dates Calendar to define the valid start and end dates for your credential. Note, this dates will need to be manually updated. 
  8. Click the Save button to save and complete the edits.

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